An aircraft belonging to Air
Peace has been damaged after a conveyor belt operated by a ground handling
service collided with it at the airport, forcing the disruption of the
airline’s Lagos–Accra flight.
The incident occurred on
Friday after passengers had already boarded the aircraft, resulting in their
eventual deboarding.
Confirming the development,
the Director of Public Affairs and Consumer Protection at the Nigeria Civil
Aviation Authority (NCAA), Michael Achimugu, disclosed the incident in a post
on X on Friday.
According to him, the
collision damaged the aircraft’s engine cover, making it unsafe to proceed with
the flight.
“Passengers were already
boarded when a ground handler’s conveyor belt hit the aircraft, causing damage
to the engine cover. Passengers had to be deboarded,” Achimugu said.
He explained that the
affected aircraft was scheduled to operate nine flight sectors, warning that
all passengers booked on its subsequent routes would experience delays or
cancellations.
Achimugu noted that despite
the incident not being the airline’s fault, Air Peace would still bear the
consequences, including passenger dissatisfaction, refunds, compensation
obligations, and the high cost of repairs.
“The airline will face
backlash, refund issues, compensation, etc, for damage that was not its fault,
and it would spend large sums of foreign currency to fix,” he stated.
He recalled a previous bird
strike incident which, by the airline’s own admission, cost over $3 million to
repair and grounded the aircraft for about a month while waiting for
replacement engine parts.
He further disclosed that
the damaged aircraft was one of Air Peace’s newly acquired Embraer E2 jets and
was fully booked until January 15, 2026.
“Now, all innocent
passengers booked for its operations will experience one delay or
cancellation,” Achimugu said.
The NCAA spokesman lamented
that airlines often shield other service providers from public scrutiny by
attributing such disruptions to “technical” or “operational” reasons, while
bearing the full brunt of passenger anger and regulatory consequences under
Part 19 of the NCAA Regulations 2023.
He stressed that Air Peace
has suffered several such incidents through no fault of its own and called for
greater accountability within the aviation ecosystem.
Achimugu emphasized the need
to identify and sanction poorly trained ground handling personnel whose errors
inflict reputational, financial, and technical damage on airlines.
He added that the NCAA is
considering stricter regulations to impose heavier sanctions on service
providers responsible for such incidents.
“Airlines should not be held
responsible for situations like this, and passengers should be informed, most
honestly, about the reasons for disruptions caused by these unfortunate
scenarios,” he said.
While expressing hope that
insurance would cover the losses, Achimugu appealed for passenger
understanding, noting that Air Peace’s available standby aircraft were already
deployed to manage similar situations and also had smaller seating capacities
than the damaged E2 jet.
He concluded by calling for
better public education and transparent communication to prevent the aviation
industry from appearing secretive to passengers.
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