The Federal Competition and Consumer Protection
Commission (FCCPC) has dismissed reports suggesting a ban on airtime borrowing
and data advance services, describing such claims as false and misleading.
In a statement released on Friday via its official X
account, the Commission clarified that it has not issued any directive
restricting consumers from accessing legitimate telecom value-added services.
According to the FCCPC, services such as airtime loans
and data advances remain available, and any disruptions experienced by users
are not the result of regulatory action.
The Commission explained that the confusion stems from
measures introduced in July 2025 under its digital lending framework, which was
designed to address growing consumer complaints. These complaints included
hidden charges, unexplained deductions, aggressive recovery tactics, poor
disclosure practices, and weak accountability among service providers.
Rather than banning services, the regulations aim to
improve transparency and fairness by requiring operators to properly register,
clearly disclose fees and terms, and adopt responsible lending practices. The
framework also mandates accessible complaint channels and stronger oversight.
The FCCPC noted that some telecom operators had
engaged in practices that limited competition, in violation of the Federal
Competition and Consumer Protection Act, 2018. The new rules are intended to
open the market to broader participation while protecting consumers.
Operators were initially given a 90-day window to
comply with the regulations, later extended to January 5, 2026. However, the
Commission said some providers failed to meet the deadline and continued
operating under questionable models.
It added that any temporary suspension of services
should be seen as a business or compliance decision by the operators
themselves—not a directive from the regulator.
The Commission also warned against the spread of
misinformation, urging Nigerians to rely on verified sources and accurate
updates regarding telecom services.
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