MTN Nigeria has announced the successful restoration
of network services across 101 sites in 15 Local Government Areas (LGAs)
in Adamawa, Borno, and Kano States, following a scheduled maintenance operation
completed on Sunday, August 24.
The telecom giant said the exercise was necessary to
address persistent infrastructure challenges that had disrupted connectivity in
the region. The operation involved rerouting traffic through a newly
installed fibre span along the AFCOT–Bawo Village route in Adamawa State,
replacing a previously damaged section of the network.
Confirming the development, MTN stated in a press
release:
“We can confirm that all impacted sites have been
fully restored, and services are now operating normally. We appreciate our
subscribers’ patience and sincerely apologise for any inconvenience caused
during the downtime.”
Services Affected and Areas Impacted
The temporary downtime affected 2G, 3G, 4G, and
enterprise connectivity, with disruptions felt in LGAs such as Girei, Song,
Mubi North, Hong, and Michika (Adamawa); Askira/Uba and Shani (Borno); and
Nasarawa (Kano). MTN confirmed that full restoration was achieved before 1
PM on August 24, within the planned timeframe.
Addressing Infrastructure Challenges in
the Northeast
The telecom provider highlighted that Nigeria’s
Northeast remains a challenging environment for network operators due to security
threats, fibre cuts, and vandalism linked to years of insurgency. The
scheduled maintenance was carried out during daylight hours to ensure the safety
of field engineers working on the vulnerable and unprotected route.
MTN said the operation reflects its broader
strategy to strengthen infrastructure, reduce service interruptions, and
expand digital inclusion in underserved areas.
Commitment to Customers and Communities
The company noted that both individual and
enterprise customers were affected, particularly in areas like Mubi North,
Michika, and Nasarawa where businesses depend heavily on enterprise
connectivity. The swift restoration, MTN said, underscores its customer-first
approach, operational efficiency, and technical expertise.
“Reliable connectivity is critical for economic and
social development in regions like Adamawa, Borno, and Kano. By proactively
maintaining and upgrading our infrastructure, we aim to keep communities
connected despite the challenges,” the company stated.
Looking Ahead
MTN reaffirmed its commitment to investing in
infrastructure resilience and finding long-term solutions to fibre
vandalism and other risks. The company added that sustaining service
reliability in conflict-prone regions remains a top priority, as
communication services are often a lifeline for residents and businesses.
Comments:
Leave a Reply